Privacy Policy

Last updated: November 2024

Isle-node is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: When you submit an enquiry form, we collect your name, email address, and any additional information you provide regarding your solar requirements.
• Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotes for solar installations
• To communicate with you about our services, promotions, and updates
• To improve our website and services based on your feedback and usage patterns
• To comply with legal obligations and protect our rights
• To analyse website traffic and user behaviour for optimisation purposes

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information where required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate personal data
• The right to request deletion of your personal data
• The right to object to processing of your personal data
• The right to data portability

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Isle-node
45 Solar Drive
Sydney NSW 2000
Australia
Email: [email protected]